Shipping policy

Last Updated: August 2026
Thank you for shopping with yadjet! We offer worldwide delivery and aim to provide stable, transparent logistics services to all shoppers. This shipping policy specifies our order processing standards, delivery options, customs liabilities and handling measures for abnormal parcels, and applies to all orders placed through yadjet.com.

Order Processing Timeline

Once payment is confirmed, all orders will undergo product inspection, packaging and shipment arrangement within 1–2 business days. Processing work takes place Monday to Friday and remains suspended on weekends and official public holidays. After your parcel is dispatched from our warehouse, a shipping confirmation email including your unique tracking number will be sent to your reserved email address for real-time logistics tracking.

Shipping Methods & Estimated Delivery Time

Delivery time is calculated starting from the shipment date. Please note that potential delays may arise during courier peak seasons, local logistics congestion or customs clearance inspections, which fall outside our scope of control.
Shipping Method Estimated Delivery Time
Standard Shipping 10–18 business days
Express Shipping 5–9 business days
Complimentary standard shipping is available for orders with a subtotal exceeding $65. Accurate shipping fees will be automatically computed and displayed on the checkout page based on destination and order weight.

International Shipping & Customs Terms

yadjet supports delivery to most countries and regions globally. For all international shipments, buyers shall bear full responsibility for import duties, VAT, customs clearance fees and any other related charges imposed by local authorities. These expenses are not included in your order amount.
Custom policies vary across different regions, and we cannot predict the amount of relevant charges. We suggest customers check local import regulations before placing orders. yadjet will not be liable for extra costs, parcel detention or returns caused by local customs rules.

Shipping Address Specifications

Please carefully verify the recipient name, contact number and complete shipping address before completing payment. No address modification requests can be accepted after orders enter processing status.
If parcels are returned to our warehouse due to incorrect addresses, failed delivery attempts or recipient refusal, all return freight and re-delivery expenses shall be borne by the buyer. Free reshipment service is not provided under these circumstances.

Handling Lost or Damaged Parcels

All orders are covered by transit insurance. If you encounter any of the following situations, please contact customer support within 7 calendar days:
  • No new tracking updates for over 14 consecutive business days
  • Items received damaged or incomplete (clear photographs or unboxing videos are required as supporting evidence)
Our team will submit insurance claims with logistics carriers and provide solutions including full refunds or free item replacements.

Undeliverable Areas

We do not provide shipping services to military restricted zones, sanctioned regions, remote isolated islands and areas without complete logistics coverage. Deliveries to PO box addresses are unavailable.

Customer Support

For inquiries regarding tracking status, shipping regulations, parcel exceptions and after-sales matters, please reach us via official channels:
Official Website: yadjet.com
Email: yadjet5@outlook.com
Our customer service team will reply to legitimate inquiries within 24 business hours.

Policy Revision Statement

yadjet reserves the right to revise and update this shipping policy according to logistics adjustments and international trade regulatory changes. The latest version will be published on yadjet.com. Continued purchases after updates constitute acceptance of the latest shipping terms.